Leaders Get Burned Out Too

Leaders Get Burned Out Too

Last week Johnny C. Taylor, Jr., President and CEO of SHRM (Society for Human Resource Management), sounded an alarm about a group we don’t always think about when we talk about burnout: leaders. Did you know that 45% of middle managers report burnout, more than any...
Leadership Goes Beyond Making Decisions

Leadership Goes Beyond Making Decisions

After my recent keynote at the Texas Bankers Association HR Conference, I had the pleasure of meeting one of my new community banker friends, John Byrd, AVP of Human Resources at TrustTexas Bank. John and I had a thoughtful conversation about leadership, employee...
Manager as Mentor

Manager as Mentor

As I’ve said many times before, burnout prevention starts at the top. Where does it land from there? With the middle manager.  That is where culture comes to life and emotional intelligence shows up. That is where stress either escalates, or is prevented.That is where...
Empathy is a Leadership Skill

Empathy is a Leadership Skill

Empathy is n𝗼𝘁 𝗼𝗽𝘁𝗶𝗼𝗻𝗮𝗹, i𝘁’𝘀 e𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗳𝗼𝗿 t𝗵𝗿𝗶𝘃𝗶𝗻𝗴 t𝗲𝗮𝗺𝘀.Recently 𝘏𝘢𝘳𝘷𝘢𝘳𝘥 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘙𝘦𝘷𝘪𝘦𝘸 published a powerful article: “Empathy is a Core Leadership Skill.” Empathy is not a nice-to-have, nor a soft skill. Empathy is a business-critical...